Privacy Policy
Effective Date: March 20, 2026Melville Media (“we,” “us,” or “our”) operates this website as a referral service connecting consumers with independent water damage restoration professionals.We respect your privacy and are committed to protecting your personal information.1. Information We CollectWe may collect:
• Your phone number when you call
• Call metadata (time, duration, routing data)
• IP address
• Device and browser information
• Website usage data via cookies and analytics toolsCalls may be recorded for quality assurance, training, and compliance purposes.⸻2. How We Use InformationWe use collected information to:
• Connect you with independent restoration professionals
• Improve our website and services
• Monitor call quality
• Comply with legal requirements⸻3. Referral DisclosureWe are a referral service.
We are not a water damage restoration company.When you call, your call may be routed to an independent restoration professional in your area.Service providers are independently owned and operated.⸻4. Information SharingWe may share your information with:
• Independent service providers
• Call routing and tracking partners
• Analytics providers
• Advertising platforms
• Legal authorities if requiredWe do not sell your personal information.⸻5. Cookies & TrackingWe may use cookies and similar technologies, including Google Analytics, to:
• Analyze traffic
• Improve performance
• Measure advertising effectivenessYou can disable cookies through your browser settings.⸻6. Data SecurityWe implement reasonable safeguards to protect your information. However, no online transmission is 100% secure.⸻7. Your ChoicesBy calling the number on this website, you consent to call recording and routing to independent service providers.If you have questions regarding your data, contact:Melville Media
Email: [email protected]⸻8. ChangesWe may update this Privacy Policy at any time. Updates will be posted on this page.